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Troubleshooting Mystery P.I.: How to Fix Common Problems and Isuses

Mystery P.I.™ - The Lottery Ticket down?

Common fixes:

Clear the Cache of Your PC or Console
Update Mystery P.I. game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery P.I. again.
Install Missing Multiplayer packages.

How to Fix Mystery P.I. Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Mystery P.I. and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

You are the world-famous Mystery P.I. and you've been hired by Grandma Rose to find her $488 million dollar winning lottery ticket that has gone missing! Retrace Grandma's steps to collect clues by finding hidden objects and solving puzzles. Search the city for the clues and piece them together to solve the case. Grandma Rose has agreed to pay you $20 million if you find the ticket before the deadline. Hurry, you only have 12 hours to find the ticket! Investigate 20 unique locations to find over 2100 cleverly hidden objects! As your investigation skills improve your P.I. rank increases -- strive for a "Perfect Investigation" to get big bonus points! Two fun ways to play: In Find the Ticket mode you must locate the missing ticket before the deadline. Unlock Unlimited Seek & Find game mode to search for all the hidden objects with no time limits -- every scene, every item! Collect all 20 KEYS while finding the Ticket to unlock a fun bonus location hidden in the city.