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Mystery P.I.™ - The Vegas Heist problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Mystery P.I.: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Mystery P.I. game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery P.I. again.
Install Missing Multiplayer packages.
How to Fix Mystery P.I. Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Mystery P.I. and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
ABOUT THE GAME
The heist of the century has just happened! You've been hired by the casino to find & return the stolen money before its grand opening in 16 hours. Search for over 2300 cleverly hidden objects in 25 intriguing locations to solve the Vegas Heist.
Two addictive ways to play: Vegas Heist mode and Unlimited Seek & Find mode. Collect all the hidden Keys and Poker Chips to unlock the bonus mode. Find the clues, solve the Vegas Heist!
Find over 2300 cleverly hidden objects
Investigate 25 intriguing Vegas locations to locate the stolen money
Two fun game modes: 'Solve the Vegas Heist' and 'Unlimited Seek & Find'
Play 5 unique mini-games: Word Search, Tile Rotation, Tile Swap, Jigsaw and a unique crime solving puzzle