The Wizard's Pen™ not working

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Published by PopCap Games, Inc.

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Most Common Problems

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Troubleshooting The Wizard's Pen: How to Fix Common Problems and Isuses

    The Wizard's Pen™ down?   The Wizard's Pen not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Wizard's Pen game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Wizard's Pen again.
  4. Install Missing Multiplayer packages.

How to Fix The Wizard's Pen Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Wizard's Pen and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


ABOUT THE GAME


The Wizard has vanished, and only you can find him in this spellbinding hidden-object adventure! The clues to the Wizard's whereabouts are in his workbook, but all the pages are blank. You'll need his magic pen to uncover and guess the image on each page. The better your guesses, the better your score — and every image you uncover brings you closer to finding the Wizard. Plus, you can play mystical mini-games, unlock special challenges, score bonus points and earn potent potions. It's a unique new twist on the seek-and-find genre that you've gotta try! Discover over 400 pages of hidden objects Power up with 10 magic potions Unlock 16 unique hidden-object mini-games! Open seven sketchbooks with special challenges

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