Troubleshooting City of Stories: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update City of Stories game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run City of Stories again.
- Install Missing Multiplayer packages.
How to Fix City of Stories Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch City of Stories and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Big Fish Games Customer Service
If the problem still persists, contact Big Fish Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Join Grandma Studios Limited for their newest exciting tale in the City of Stories series! Adele is a simple peasant girl who spends her days helping her herbalist father. But her passion for science goes far beyond simply gathering herbs. She dreams of studying alongside the world’s top scientists and changing the world with her talents! But in a society where women are expected to keep their heads down and maintain the status quo, the odds are set against her. That is until she comes up with an extraordinary plan… Follow Adele’s journey as she disguises herself as the student “Edward Black” to pursue her studies. Make important decisions to determine the course of her tale, learn fun facts along the way, and earn coins to upgrade your laboratory! Will Adele make history and persevere to achieve her dreams, or will she be caught and sent in a different direction? Find out in this story-driven Hidden-Object Puzzle Adventure! This is a special Collector's Edition release full of exclusive extras you won’t find in the standard version. The Collector’s Edition includes:Adele's secret life may be exposed in the Bonus Game!Replay your favorite HOPs and mini-games and earn achievements!Build Adele's Laboratory!Enjoy exclusive wallpapers, match-3 games, music, videos, and more!Never get lost with the strategy guide!This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles.
