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Escape 51 problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Escape 51: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Escape 51 game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Escape 51 again.
Install Missing Multiplayer packages.
How to Fix Escape 51 Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Escape 51 and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact 51 Goobcells Production Customer Service
If the problem still persists, contact 51 Goobcells Production customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
In Escape 51 you play as a small alien that has been mistreated by humans as he works to escape the research facility that has kept him and other aliens like him captive for so long. You'll have to sneak, hide and solve puzzles as you navigate through the stylized halls of the facility. Meet and befriend other aliens as you all try your best to escape. Your friends will serve you well, as your kind's unique ability to exchange limbs will come into play. Different aliens have different abilities, their biology will help you move forward. Can you avoid the security guards and make use of the chaos to escape?