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Gemini: Heroes Reborn problems reported in the last 24 hours
Most Common Problems
Have an issue with Gemini? Report your problem
Troubleshooting Gemini: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Gemini game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Gemini again.
Install Missing Multiplayer packages.
How to Fix Gemini Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Gemini and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Phosphor Games Customer Service
If the problem still persists, contact Phosphor Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Gemini: Heroes Reborn is a first person action-adventure that allows users to enter into the role of Cassandra, age 20. She is a young woman on a journey of discovery in which she will unlock incredible powers - unique in the Heroes Universe - and solve a mystery in her past. She will be reunited with her long missing family, but not in the way she ever expected.
