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Planet Alcatraz problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Planet Alcatraz: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Planet Alcatraz game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Planet Alcatraz again.
Install Missing Multiplayer packages.
How to Fix Planet Alcatraz Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Planet Alcatraz and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact 1C Entertainment Customer Service
If the problem still persists, contact 1C Entertainment customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Planet Alcatraz is a 3D role playing game with isometric projection. The player travels through the game world and fights against enemies in the real-time mode. In a general sense Planet Alcatraz can be portrayed as a non-linear adventure with lots of shooting. Several genres are mixed in this game but despite that fact it isn't stuck between them and appears to be a classical RPG that is based on a specially developed system.The action takes place on prison planet Alcatraz. Its inhabitants are inveterate criminals that were banished there for the life term for their terrible crimes. The main objective of the game is to control a sabotage group that consists of the only one person in the beginning and enlarges through the game. The player has to use all sorts of resources and means to accomplish the mission.Key features:Absolutely unique universeCreation of the main character allows changing basic characteristics and appearance including facial animation based on LifeMode technologyTense atmosphere determined by deep immersion to planet's criminal worldComprehensive dialogue system allowing the player to choose the way of behaving and communication on his ownMore than 100 kinds of cold steel and firearmsMore than 200 characters involved in dialoguesMore than 80 original monsters, including flying and poisonousFights and adventures with different behavioral and battle optionsOriginal sounds and music
