Clans not working

Is Clans down?

Published by Strategy First

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Troubleshooting Clans: How to Fix Common Problems and Isuses


    Clans down?   Clans not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Clans game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Clans again.
  4. Install Missing Multiplayer packages.

How to Fix Clans Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Clans and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Strategy First Customer Service

If the problem still persists, contact Strategy First customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Your goal is to confront and destroy the Demon and locate the lost Crown of Peace. You will roam your once-beautiful land, routing out the Demon's hateful minions, solving the mysteries of the fortress, and moving ever closer to your final encounter with the Demon. Summon your courage and raise your sword for a fight to the death. Features: 7 Levels: At the Gates; Underdark, a cavern realm of molten lava; Chambers of Torment, the dungeons of the fortress; The Commoners Quarters; Garden of Eternity, the fortress courtyard; The King's Quarters; The Dragon's Den Wage war with swords, axes, magic, and explosive weaponry through nine quests, seven levels and five sublevels of the ultimate hack-and-slash action. Fight for your clan and your world as one of four unique characters each possessing distinct skills and abilities. Casts spells, unravel puzzles, interact with extraordinary characters and destroy evil incarnate. When you launch Clans, you will see a window pop up: "Please insert the CLANS CD! Hit OK when done, or Cancel if you don't want any music." This is an olde school Diablo type game, back in the days when games were run with the CD inserted. The interesting feature of this particular game is that the contents of the original CD contained only the music for the game. What this means is that you can put ANY music CD into your CD player and the game will play it! If you don’t want to have music playing, simply hit ‘Cancel’ and the game will launch. Have fun! The original CD audio has been added to the game files. If you want to hear the original soundtrack, you will have to navigate to your Steam directory where the game files for Clans reside. You will find a folder called "Clans music", and the audio files are in there. Then you will have to burn an audio CD and put into your CD drive.

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