Troubleshooting Mortal Online: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mortal Online game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mortal Online again.
- Install Missing Multiplayer packages.
How to Fix Mortal Online Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mortal Online and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Star Vault AB Customer Service
If the problem still persists, contact Star Vault AB customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Experience true open-world freedom in Mortal Online - a unique first-person, medieval fantasy, massively multiplayer online role-playing game.Choose your path!Choose from many different races, decide your own style of play and whether to focus on PvP or PvE, both sharing the same game world.Choose a profession and devote your life to combat, crafting, magic, trading...Discover countless skills, resources and tools, master a few or dabble in them all, or be the first to explore new areas to find hidden treasures and unique secrets.Live or die!This game is not for the faint of heart. With "full loot" mechanics, dying means that you risk losing everything you're carrying with you.Danger is everywhere, safety must be earned. Learn to master real-time, aim-based combat where you decide every move your character makes, and where your skills really matter.Not quite like any other MMORPG...There are no character levels, only skill levels.There are no PvP zones, only a single open and realistic world where you are free to choose your own path. There are no separate server regions, every player inhabits the same huge world.Strength in numbers!Build your own house, or create a guild with your friends to build a keep.Expand even more, build a whole city and surround it with defensive walls, or band together to siege and conquer your enemies' fortresses!With enough power, violence or diplomacy, you and your allies will be able to rule an entire nation.The possibilities are endless!Unlimited free trial!Mortal Online offers a free-to-play mode with a skill cap at skill level 60. In order to unlock the maximum skill levels and fully master your Mortal destiny, a paid monthly subscription is needed, but unlike many other games there are no microtransactions. Unsubscribing will re-apply the skill cap, but your skills will be maxed again when you re-subscribe. Every player gets one free character slot, and you can purchase additional slots up to a maximum of four.Feature lis...