Troubleshooting The Castle: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Castle game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Castle again.
- Install Missing Multiplayer packages.
How to Fix The Castle Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Castle and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Kaimaro Customer Service
If the problem still persists, contact Kaimaro customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Title: Hidden Castle
Hidden Castle is an exploration-based horror game.
Description: Attempt to escape from a castle you've wandered into.
Estimated Playtime: You can clear it in approximately 20 minutes, making it suitable for playing during your free time.
Features: There are no restart elements like death, so we have not implemented a save feature. Please understand.
Endings: The endings will vary based on the items you possess.
Note: You are welcome to live-stream or record gameplay.
