Troubleshooting Mystery Stories: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mystery Stories game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery Stories again.
- Install Missing Multiplayer packages.
How to Fix Mystery Stories Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mystery Stories and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact HH-Games Customer Service
If the problem still persists, contact HH-Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
In Mystery Stories - Mountains of Madness, a chilling Hidden Object Adventure based on H.P. Lovecraft, you have to search for a missing expedition. A polar researcher and her associate travel to a remote scientific base only to find that the expedition team is dead. For answers, they trek to the mountains where they discover what seems to bring all previous beliefs into question.
* discover the terror lurking beneath the ice in this frightening hidden object mystery
* travel to Antarctica and resolve the mystery of a doomed expedition
* locate valuable items and figure out maddening puzzles