Troubleshooting XROOM: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update XROOM game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run XROOM again.
- Install Missing Multiplayer packages.
How to Fix XROOM Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch XROOM and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact SOULX Co., Ltd. Customer Service
If the problem still persists, contact SOULX Co., Ltd. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Product Features and Highlights:Support Windows 10 64-bit and above.Enables easy space creation through drag-and-drop functionality. Provides simple camera control mechanics using W, A, S, D. Introduces a new presentation tool tailored for 3D spaces.A vibrant XR production experience for everyoneThe magic of virtual world in real timeExperience true immersion with high-quality real-time rendering powered by a game engine! XROOM's technology enhances immersion with photorealistic graphics.
Intuitive, fast, and infinitely playableStorytelling with the freedom of a virtual space studio, saving up to 90% of the time and cost of conventional XR content creation.Flexible media compositing, a variety of 3D templatesThe MediaPlane feature enables free media compositing through 2D images, 3D asset sources, and videos, and enables content creation through simple equipment connectivity, from mobile phones to professional filming equipment.What can you create with XROOM?Entertainment/media contentYouTube content, podcasts, events, and cultural performancesXR experiential education contentXR experiential education for kids, XR production trainingBranded promotional contentcampaigns, showcases, live commerceXROOM Solutions and Business
[email protected]
