Troubleshooting Desktop Mate: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Desktop Mate game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Desktop Mate again.
- Install Missing Multiplayer packages.
How to Fix Desktop Mate Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Desktop Mate and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact infiniteloop Customer Service
If the problem still persists, contact infiniteloop customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
What is Desktop Mate?Desktop Mate is a next-generation desktop mascot platform that brings cute characters to your computer. Using the latest 3D technology, the characters move freely around your desktop, providing an experience that makes you feel as if they are really there.Platform FeaturesDesktop Mate is designed as a highly expandable platform to which various characters can be added. The basic software is available for free, and you can purchase additional characters of your choice to create your own personalized desktop environment.Interacting with the charactersThe characters can move around freely on the desktop, sitting on windows, jumping between windows, etc. - They can play with the mouse, follow the cursor with their hands, and show adorable reactions - They can be linked to the alarm function, allowing you to keep track of time while having fun!Character lineupAiel-tan (free of charge), the official image character of Infinite Loop, appears as the basic character of Desktop Mate. She supports your work and study. In conjunction with the alarm function, you can enjoy time management more.Miku Hatsune (2,200 yen including tax)The world's most popular virtual singer is now available as an additional character in the first release! Enjoy an unprecedented new experience with Miku on your desktop.Future DevelopmentNew characters will be added to Desktop Mate in the future. Desktop Mate will continue to evolve as a platform with new ways to interact with the characters and the addition of useful functions.Points of InterestBeautiful graphics and natural movements with the latest 3D technology ・Various interactions with characters ・Practical alarm functions ・Basic characters that can be used for free ・Expandability with additional characters ・Desktop fun ・Please welcome your new friends to your desktop!
