Troubleshooting Mosaico: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mosaico game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mosaico again.
- Install Missing Multiplayer packages.
How to Fix Mosaico Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mosaico and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Soulid Studio Customer Service
If the problem still persists, contact Soulid Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
NEW! Mosaico supports fullscreen borderless windowsMosaico can now make your games run fullscreen in a borderless window! This means that ALT+TABing out of the game doesn’t disrupt your desktop anymore. It’s easier to use voice-chat and video-capture apps. You can also lock/unlock mouse cursor to game’s window automatically or via a keyboard shortcut.About the SoftwareOrganize your apps on screen and create a different layout for each activity! With Mosaico you can easily create app layout snapshots and quickly switch between them, saving you a lot of time and improving your productivity. It’s like a virtual desktop, but more flexible and more powerful.Advanced window managementMosaico greatly improves the basic Windows™ positioning feature. You can create a desktop layout by dragging windows around, Mosaico will show the available positions directly on screen. Drop the window and Mosaico will automatically resize it to fit the new position. Fast and easy. Mosaico is ideal when you work with many windows at the same time. Create your own layouts, capture them in a snapshot and restore any of them with a single mouse click. Mosaico will automatically launch the needed apps, resize and reposition them! Each snapshot is fully customizable: you can add or remove apps, enable or disable them, change command line arguments and much more.Mosaico is perfect if you have a multi-monitor setup, too. You can send an app to another monitor and it will keep its proportion to the new screen. You can also automatically restore a snapshot when you connect an external monitor, for example for a presentation with a projector (this feature coming soon!)Mosaico is all about speed and personalization! There are configurable global shortcuts (for you, keyboard ninjas), tens of layouts to choose from and a lot of options to tailor your experience exactly the way you want it to be. Mosaico doesn’t get in the way. It doesn’t slow down your PC. It doesn’t waste your memory and it doesn’t was...
