Are you having issues with the game? Select the problem you are having and send feedback to Matterworks Interactive
PhoneLink VR problems reported in the last 24 hours
Most Common Problems
Have an issue with PhoneLink VR? Report your problem
Troubleshooting PhoneLink VR: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update PhoneLink VR game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run PhoneLink VR again.
Install Missing Multiplayer packages.
How to Fix PhoneLink VR Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch PhoneLink VR and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Matterworks Interactive Customer Service
If the problem still persists, contact Matterworks Interactive customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Notice: PhoneLink VR only works with Android phones. See system requirements for more information.PhoneLink VR is a super simple app that makes it easy to mirror your Android notifications in VR. PhoneLink VR makes it easy to stay connected and never miss an important notification again.Setup is simple, just download the PhoneLink VR Android app and scan the pairing code. Your phone will automatically send any notifications to SteamVR. Plus you can check your notification history at any time without taking your headset off using our custom SteamVR dashboard overlay.FeaturesSeamless notification mirroring from your Android deviceQuick and easy setup processDesktop control panel with notification history and pairing controlsSee your notification history in SteamVR
