Are you having issues with the game? Select the problem you are having and send feedback to Hidden Ocean Games
Marcella Moon: Killer at the Cove problems reported in the last 24 hours
Most Common Problems
Have an issue with Marcella Moon? Report your problem
Troubleshooting Marcella Moon: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Marcella Moon game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Marcella Moon again.
Install Missing Multiplayer packages.
How to Fix Marcella Moon Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Marcella Moon and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Hidden Ocean Games Customer Service
If the problem still persists, contact Hidden Ocean Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Jack Delmar was a hotel owner and avid diver before he tragically slipped and fell on the deck of his boat. The police have labeled his death an accident, but his daughter doesn’t believe it. Playing as amateur sleuth Marcella Moon, you have been hired to investigate. Was Jack's death as simple as it seems? Or is one of the residents of La Fortuna Cove not telling the whole truth?Gameplay features:First-person point-and-click mystery gameFollow your hunches as you collect clues and verify alibisExplore the sunny Southern California beach town of La Fortuna CoveSolve a variety of challenging puzzlesFind the culprit and choose your own ending!