Surface: Project Dawn not working

Is Surface down?

Published by Big Fish Games

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Troubleshooting Surface: How to Fix Common Problems and Isuses


    Surface: Project Dawn down?   Surface not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Surface game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Surface again.
  4. Install Missing Multiplayer packages.

How to Fix Surface Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Surface and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Big Fish Games Customer Service

If the problem still persists, contact Big Fish Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



The next spine-tingling installment of the Surface series! After a car accident on the way to your new home, your daughter goes missing! Your search for her leads you to a town that’s abandoned… Or is it? With danger around every corner, it’s up to you to uncover the mystery behind Project Dawn and save your daughter! Do you have what it takes to explore a dangerous history beyond your own imagination and escape? Find out in this chilling hidden-object puzzle adventure game! This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles. -Challenging mini-gmaes -Unique Hidden Object scenes -Imaginative storyline that will keep you wanting more.

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