Troubleshooting Mystery Box: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mystery Box game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery Box again.
- Install Missing Multiplayer packages.
How to Fix Mystery Box Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mystery Box and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact XSGames Customer Service
If the problem still persists, contact XSGames customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Interact with bizarre mechanisms, think out of the box to gain your freedom, and discover historical unsolved mysteriesHIGH-QUALITY GAME DESIGNYou will experience a real-life adventure while playing this puzzle game! Lots of intriguing puzzles are waiting for you, ensuring an immersive experience that will keep you engaged for hoursINTRICATE PUZZLESExamine several mechanisms to unlock each box and gain your freedom.IMMERSIVE AUDIOFor an unforgettable experience, immerse yourself in the adventure by playing the game with your headphones on!GOT STUCK?Click the bulb button to get hints that will help you through the game, or get in touch with the developer.ENIGMAS BOXThis is an extra challenge that will keep your brain busy for days. Open the letter inside the Enigmas Box and crack a new riddle every day. How far can you go?MULTI-LANGUAGE SUPPORTAvailable in English, French, Italian, German, Spanish, Russian, and Japanese.The game language will change automatically based on the language settings of your device
