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Jack Holmes : Master of Puppets PROLOGUE problems reported in the last 24 hours
Most Common Problems
Have an issue with Jack Holmes? Report your problem
Troubleshooting Jack Holmes: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Jack Holmes game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Jack Holmes again.
Install Missing Multiplayer packages.
How to Fix Jack Holmes Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Jack Holmes and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact @TonyDevGame Customer Service
If the problem still persists, contact @TonyDevGame customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
ADD TO WISHLIST!https://store.steampowered.com/app/2235820/Jack_Holmes__Master_of_Puppets/?beta=0About the GameJack Holmes : Master of Puppets PROLOGUE is a short game that serves as an introduction to the story that takes place in the main game. Eddie has been waiting for weeks for the day when he finally goes to the amusement park with his parents. But at one attraction something unexpected will happen...[/h2][/h2] Join Eddie on an adventure and immerse yourself in the terrifying atmosphere that awaits you in this fair of horrors. Survive the traps that have been prepared exclusively for you in this crazy experiment. If you make it to the end, get ready to meet someone very special...[/list]