Top Jump: Prologue not working

Is Top Jump down?

Published by Tacty Studio

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Troubleshooting Top Jump: How to Fix Common Problems and Isuses


    Top Jump: Prologue down?   Top Jump not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Top Jump game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Top Jump again.
  4. Install Missing Multiplayer packages.

How to Fix Top Jump Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Top Jump and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Tacty Studio Customer Service

If the problem still persists, contact Tacty Studio customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to

ABOUT THE GAME



Step into the heart-pounding world of Top Jump: the exhilarating prologue that will put your speed and agility to the test! Embark on an epic ascent through the treacherous cave, leaping from platform to platform, all while avoiding deadly traps and obstacles. This action-packed prologue offers a thrilling taste of the full Top Jump experience, where every jump counts and every second matters. In this prologue version, you'll get a glimpse of the challenging terrain. Although the prologue offers only a portion of the map, it's enough to showcase the adrenaline-fueled excitement that lies ahead. Prepare to be captivated by the vibrant visuals and immersive gameplay that will leave you craving more! Ready to be a part of the Top Jump legacy? Add this prologue to your gaming collection now and get a taste of the vertical racing adventure that awaits.

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