Troubleshooting Mystery Box: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mystery Box game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery Box again.
- Install Missing Multiplayer packages.
How to Fix Mystery Box Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mystery Box and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact XSGames Customer Service
If the problem still persists, contact XSGames customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
To unlock the boxes of this escape room game, you have to interact with objects, handles, buttons, and wheels on each side. You can find puzzle pieces on the side of the boxes as well.REALISTIC GRAPHICSIt feels like you're handling a real box in dark rooms.DISCOVER INVENTIONSOnce you open all 8 boxes of a Level Pack, you'll be able to compose a puzzle and find out a brief history of the discovered invention.AMAZING RIDDLESThink outside of the box to solve all enigmas, it's not always an easy job to escape the room!THRILLING BACKGROUND MUSICPlay the game with your headphones to get immersed in this amazing adventure.HINTSGot stuck on some level? Tap the bulb button to get a helpful hint!MULTI-LANGUAGE SUPPORTAvailable in English, French, Italian, German, Spanish, Russian, and Japanese.The game language will change automatically based on the language settings of your device
