Troubleshooting Mystery Box: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mystery Box game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery Box again.
- Install Missing Multiplayer packages.
How to Fix Mystery Box Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mystery Box and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact XSGames Customer Service
If the problem still persists, contact XSGames customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Turn wheels, move handles, push buttons, and think smart to unlock all the boxes and collect tiles to discover lost artifacts. You can find hidden tiles on the side of the boxes as well, so pay attention to the details!THE GHOST BOXDiscover all Artifacts in the game to unlock an extra amazing level, the Ghost Box!REALISTIC GRAPHICSDrag the mouse to walk around each box and feel like you're trapped in a room for realDISCOVER LOST ARTIFACTSOnce you open all 8 boxes of a chosen pack (and you also collected the small hidden puzzle tiles on the side of the boxes), you'll be able to compose a puzzle and discover a brief history of an artifact.AMAZING PUZZLESThink outside of the box to solve all riddles, it's not always easy, but I know you can make it!CHILLING BACKGROUND MUSICPlay the game with your headphones and get immersed in the adventure! Each Box Pack has got its music theme.HINTSIn case you get stuck in a level, click the bulb button to get a hint that will help you solve the puzzle you're facingACHIEVEMENTSCan you complete all the achievements of this game? Every time you'll complete a Box Pack, you'll earn its special Steam achievement. Don't forget to show your results to the community and your friends
