Clue/Cluedo not working

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Published by Marmalade Game Studio Ltd

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Troubleshooting Clue/Cluedo: How to Fix Common Problems and Isuses


    Clue/Cluedo down?   Clue/Cluedo not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Clue/Cluedo game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Clue/Cluedo again.
  4. Install Missing Multiplayer packages.

How to Fix Clue/Cluedo Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Clue/Cluedo and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Marmalade Game Studio Ltd Customer Service

If the problem still persists, contact Marmalade Game Studio Ltd customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to

ABOUT THE GAME



A fresh take on the classic crime-solving board game is coming soon to Steam. Step into new mysteries and use your skills of deduction to find out who? With what weapon? Where? Join fellow detectives all over the world. Gather crucial evidence, interrogate suspects, and solve the original murder mystery.Prepare to follow your suspects through the iconic Tudor Mansion, unlocking their motives and alibis as you go. Play by the original rules, or try a new investigation format exclusive to the video board game. Face your suspects in a direct interrogation as you rely on your skills of deduction to get to the truth. New mysteries are about to unfold. Solve the murder your way and become the detective you want to be!The complete ad-free original board game in stunning fully animated 3D. It’s the most iconic murder mystery of all time!A Clue/Cluedo exclusive for crime enthusiasts - interrogate multiple suspects at once and run your investigation with more freedom and creativity than ever before!Unlock layers of backstory, revealing information about the characters, their motives and alibis. Unlock every clue and earn bonus items, including premium dice and tokens!The latest standard gameplay from Hasbro: when you roll a magnifying glass, draw a Clue Card and get free movement to any room, the chance to ask fellow suspects to reveal a card, and more!Challenge AI detectives. Alter difficulty levels and tailor your investigation.Join detectives around the world to interrogate suspects, gather evidence and solve the mystery.Interrogate your friends, cross-examine your family, and unravel the truth.What happens after Tudor Mansion? Find out in this NEW Crime Scene. How did every suspect come to be at the same resort at the same time? And who murdered Callan Coral?! There’s a storm approaching, and in the tropical heat a new mystery is unfolding.New Crime Scenes are coming, including Suspects, Case Files and more!

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