Troubleshooting Charmful Journey: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Charmful Journey game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Charmful Journey again.
- Install Missing Multiplayer packages.
How to Fix Charmful Journey Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Charmful Journey and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact cjy Customer Service
If the problem still persists, contact cjy customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Players need to connect all blocks with lines from the specified starting point, and each block can only pass once during the connection process.
The game offers several carefully designed levels that allow players to have fun and a sense of accomplishment while solving puzzles.
