Troubleshooting PingViewer: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update PingViewer game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run PingViewer again.
- Install Missing Multiplayer packages.
How to Fix PingViewer Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch PingViewer and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Prismapunch Games Customer Service
If the problem still persists, contact Prismapunch Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
PingViewer is a graphical ping displayer. At a glance, you can understand how stable and delayed your connection is.Felt a stutter in your online session? Check the graph.Features:Intuitive color-coded interface, quick reads enabling quick awareness.Hover any ping bar for a detailed readout and timestamp.Pause & clear for focus & sampling.Overlay any game or desktop environment by enabling "Pin PingViewer". (Fullscreen games running as administrator must be ran borderless or windowed)Press "Mini Mode" on the left to switch to a more low-profile UI.Customize color schemes, transparency, and scaling.Configure IP destinations with presets of common DNS servers.Convenient for:Figuring out whether your ping is stable enough to enter a multiplayer match without headache.Testing out different network configurations (router positions, ethernet cables).Visualizing your ping for a livestream or just for yourself as an in-game overlay.Showing it to your friends to excuse poor gameplay, as I have done so very many times.
