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Troubleshooting Museum of Immersive Art: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Museum of Immersive Art game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Museum of Immersive Art again.
Install Missing Multiplayer packages.

How to Fix Museum of Immersive Art Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Museum of Immersive Art and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Rice University COMP 460 Customer Service

If the problem still persists, contact Rice University COMP 460 customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

MOIA is a 2D side-scrolling platformer that takes you on a journey through the paintings legendary painters such as Maurits Escher, Salvador Dali, and Vincent Van Gogh. Play as an aspiring art student and jump into each artists most iconic paintings to experience their art as intimately as possible while solving puzzles to complete the level. MOIA gives the player the chance to fully immerse themselves into the work of a famous artist while still getting a satisfying platformer experience.