Troubleshooting Hannah & Henry: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Hannah & Henry game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Hannah & Henry again.
- Install Missing Multiplayer packages.
How to Fix Hannah & Henry Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Hannah & Henry and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Dancing Mango Games Customer Service
If the problem still persists, contact Dancing Mango Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Hannah & Henry is an episodic narrative-driven game set in the fictional seaside city of Parlamer. Follow the exploits of Hannah, a mentee witch under the tutelage of her black cat Henry (né Goober), as she learns the zany basics of a kind of magic that's not about pointing wands or uttering fancy phrases. With the help of a flippant fluffy feline, Hannah will master the spookiest of crafts.In this first chapter, Hannah will learn about the reality of witchcraft and master the exhausting musical art of casting spells.Photosensitivity Warning: A small percentage of people may experience seizures when exposed to certain lights, patterns, or images, even with no history of epilepsy or seizures.
