Troubleshooting Mystery Box: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mystery Box game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery Box again.
- Install Missing Multiplayer packages.
How to Fix Mystery Box Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mystery Box and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact XSGames Customer Service
If the problem still persists, contact XSGames customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Experience a unique adventure as you play Mystery Box: The Journey, where you will encounter a perfect blend of tactile exploration, challenging puzzles, and astonishing environments.Take on the challenge of exploring mysterious locations and solving peculiar riddles, you won't forget the hours spent playing this puzzle adventure!And that's not all! Challenges and fun don't stop after unlocking all the 10 boxes and escaping the location you're trapped in, because you can also play an extra mini-game called The Jackbox, which resembles the classic hangman game and requires you to guess a variety of words to obtain AI-generated wallpaper for your device, making your experience even more satisfying and enjoyable!ULTIMATE CHALLENGEEmbark on a journey through a collection of cunningly complicated boxes filled with enticing enigmas and brainteasers to solve. Each level is full of intricacy and has a portal to a new, stunning environmentHIGH-QUALITY GAME DESIGNIts simple user interface makes it easy to dive in but tricky to walk away from. A special blend of captivating puzzles awaits you, ensuring an immersive experience that skillfully balances challenge and entertainment to keep you engaged for hoursTHE JACKBOXHow many words can you guess in this extra challenge? Insert a token in the Jackbox and find a hidden word within 5 attempts to win an AI-generated wallpaper that you can either save in your deviceINTRICATE RIDDLESInteract with buttons, levers, and particular mechanisms to unlock several parts of the boxesCAPTIVATING ATMOSPHEREThe game's audio is a product of a compelling soundtrack and dynamic sound effectsMULTI-LANGUAGE SUPPORTAvailable in English, French, Italian, German, Spanish, Japanese, and Russian. The game language will change automatically based on the language settings of your device
