Troubleshooting ONE.: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update ONE. game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run ONE. again.
- Install Missing Multiplayer packages.
How to Fix ONE. Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch ONE. and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Shiravune Customer Service
If the problem still persists, contact Shiravune customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
JOIN OUR COMMUNITYAbout the GameThe legendary visual novel that inspired a generation is back—and better than ever!STORYWhat tied me to this world...1998, winter.I was just a regular student until another world was born in me.Like softly falling snow, it blanketed and began to bury my everyday life.It was only then that I realized...That there were certain things in my life that never changed.The same familiar scenery.The warmth of the one I loved, who filled me with a joy I never noticed.Their existence tied me to this world.It was when I first started to want these bonds, to want that special someone, that time began to pass, and sunlight caused the season to really shine. When it did, which world was I standing in, and who was holding my hand?CHARACTERSMizuka NagamoriKohei’s childhood friend and classmate.A busybody who wakes him up every morning and can’t help but worry about him.Birthday: September 26thIf there’s anybody in my life who I should probably thank, it’s you, Nagamori.If we hadn’t met as children, I wonder where I would be now.Since the day we met, we’ve spent a lot of time together... even though you’re a meddler who gets on my nerves sometimes.But still, I have to thank you.You’ll always be my friend, right?But the words you said that day, that saved me... it's like they’ve disappeared.I could’ve sworn you said—Misaki KawanaKohei’s senior who lost her eyesight in an accident when she was little.Despite living in a world of darkness, her personality overflows with light, always positive and sociable.She loves her school’s katsu curry special.Birthday: June 3rdI was chilling on the sunset-dyed roof after school when a girl I didn’t know started talking to me.Her eyes were cool, but her smile was warm.I only found out she was my senior in both age and grade later.Also, what that cool look actually meant.Noticing my sudden uncertainty about how to speak to her, she whispered downcast, “Just how you normally would to anyone else.”
