Troubleshooting Punzel: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Punzel game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Punzel again.
- Install Missing Multiplayer packages.
How to Fix Punzel Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Punzel and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Punzel Productions Customer Service
If the problem still persists, contact Punzel Productions customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Punzel is a minimalistic cartoon-style point & click adventure that focuses on puzzle mechanics based on social interactions with a set of diverse characters and personalities presented in an innovative stylized GameToon format.The story plays in a universe where the princess, Punzel, is held in the Overlord's castle tower in a bare room that is guarded by his loyal minions.Occasionally a prince attempts to rescue her from the shackles of her captors but to her demise, none of them ever succeed.After countless disappointments, Punzel is bored out of her mind. Tired of waiting, she decides to take action herself. She starts her escape by befriending the various creatures that live inside the tower by making use of all the means at her disposal.The core mechanic of the game is based around social interactions: building friendships with the creatures and monsters you encounter using only gestures, reactions and facial expressions.To try to escape from the Overlord’s grasp, you have to gather knowledge wherever you can find itcollect items to solve various mysteries and puzzles and explore the secrets and treasures that lie hidden all over the castle.The GameToon format is a combination between a game and a comic. Players will be able to play the GameToon Chapters one after another just like they were to read a comic book. The comic-like format also applies to the visuals and transitions of the game.Also, there’s a variety of fun little slice-of-life comics related to the Punzel universe to be read online for some extra lore!
