Troubleshooting Pens: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Pens game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Pens again.
- Install Missing Multiplayer packages.
How to Fix Pens Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Pens and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact HBGE Customer Service
If the problem still persists, contact HBGE customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Pens: Ballad of the Erasers was not the beginning!There was actually some stuff that happened before then, and here it is in all it's glory! For the low, low price of absolutely nothing, witness the complete story leading up to Pens: Ballad of the Erasers in PENS: THE FREEWARE COLLECTION!For the first time, all four freeware titles in the PENS series - the original PENS, its follow-ups PENS 2: REVENGE OF THE SPRINGS and PENS 3: TIDES OF WAR, and the prequel FALL OF THE SPRINGS - have been bundled into one handy dandy package. A weaving tale of tragedy, cartoonish epicness and mutated living office equipment awaits! One download, four complete games, four completely different gameplay styles and all for the price of a breath of fresh air? Why, that's madness I say! And wild and wacky madness is what you will find in this ridiculous dramedy story!What do I get in PENS: THE FREEWARE COLLECTION? Why, all of this!-- PENSWith the war already in full swing, fight as a determined green Pen against the army of the red Pens, shooting your way through six enemy-infested levels and battling against six wildly varied bosses.-- PENS 2: REVENGE OF THE SPRINGSThe Springs have invaded and the war continues! Pilot your weapons-toting UFO through five chapter-divided missions against the Springs. Then, once you're done, play through as the Springs and experience their side of the story!-- PENS 3: TIDES OF WAR - COMPLETE EDITIONWhy is PENS 3 the only one to feature "Complete Edition" in it's title? Why, that's because it's chock-full of add-on content, of course! Explore and blast through thirteen hilarious story missions in a massive side-scrolling open world in the main campaign, stop a zombie apocalypse in PENS 3: NIGHTS OF DEATH, see the setup for Pens: Ballad of the Erasers in PENS 3: BLEAK OMEN, fight against experiments-gone-wrong in PENS 3: TALE OF THE ACCURSED and take a couple of quick trips to the moon in PENS 3: TO THE MOON and PENS 3: LUNAR PLAGUES!-- FALL OF THE...
