Troubleshooting The Cold Hand: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Cold Hand game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Cold Hand again.
- Install Missing Multiplayer packages.
How to Fix The Cold Hand Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Cold Hand and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact James Butler Customer Service
If the problem still persists, contact James Butler customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The Cold Hand is a simple 2D platformer featuring collectibles, enemies, multiple levels, and multiple endings which are achieved based on the combination of your actions within each level, all deriving from the overarching story of your character's struggle with mental health. With 10 endings to experience in total, some good, some bad, some in the middle, and one, true ending, The Cold Hand is sure to capture your attention for some time.
