Troubleshooting Haunted Hotel: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Haunted Hotel game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Haunted Hotel again.
- Install Missing Multiplayer packages.
How to Fix Haunted Hotel Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Haunted Hotel and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Big Fish Games Customer Service
If the problem still persists, contact Big Fish Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Elephant Games is proud to bring you the newest addition to the Haunted Hotel series!
After 20 years, you receive a letter about your missing mom and sister. Answers are waiting at the Freedom Hotel. When you arrive, you quickly find that nothing at the hotel is as it seems as your fears spring to life! Can you overcome them to save your family in time? Find out in this spine-tingling hidden-object puzzle adventure!
• Discover what happened to Steven's father in the bonus chapter!
• Replay your favorite mini-games and HOPs.
• Collect morphing objects and puzzle pieces as you face your fears!
• Complete a bonus puzzle for a special animation from the game.
• Enjoy a bonus secret room with additional quests!
This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles.
