Troubleshooting The Great Ocean: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Great Ocean game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Great Ocean again.
- Install Missing Multiplayer packages.
How to Fix The Great Ocean Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Great Ocean and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Actrio Studio Customer Service
If the problem still persists, contact Actrio Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
In the game you explore in a high-tech ROV submarine the earth’s oceans from the best diving spots in the Galapagos or in Cozumel in Mexico to the Icebergs in the Arctic and the Deep Sea and many other fascinating places around our planet's huge underwater world. In each of the levels you solve quests with your ROV's upgradeable tools. Those missions are based around real sunken submarines, WW2 battleship wrecks, Deep Sea creatures or Caribbean coral reefs. You will also encounter all of the giants and living wonders of the oceans from sharks, to dolphins, sea turtles and of course the blue whale and learn more about this unique, beautiful and threatened world. With your mission success you contribute to protect and save the oceans. Many hours of gameplay with a personal story, great interaction and challenging quests with a global leaderboard engage players on the exploration of the oceans and to go where no one has gone before.First Levels in Early Access: Galapagos, CozumelNext Levels: Arctic Ocean.More Levels to be added soon.JOIN us on our DISCORD to- be the first to hear about the newest things on the game- become Beta-Testers- have an influence on the development- hang out with us.
