Troubleshooting The Orphanage: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Orphanage game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Orphanage again.
- Install Missing Multiplayer packages.
How to Fix The Orphanage Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Orphanage and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact JDCStudios Customer Service
If the problem still persists, contact JDCStudios customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
On a stormy night. Zack, a boy who lives a JJ Randall Orphanage awakes to the sound of screams. Confined to his room all he can do is listen to the horric sounds coming from the rooms nearby. Taking control of Zack, you find the Orphanage empty with no one around. Until you come across the resident doctor. Quickly realising something is seriously wrong and your life is in danger, Zack has a simple choice.. Run. Escape. Survive.With lots of puzzles to solve, Keys to find, Puzzle items to obtain to help progress through the game to lead to your escape. The Orphanage is a casual/puzzle horror game with a story to tell and a dreaded atmosphere to keep you on the edge of your seat.
