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Cloud Jump problems reported in the last 24 hours
Most Common Problems
Have an issue with Cloud Jump? Report your problem
Troubleshooting Cloud Jump: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Cloud Jump game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Cloud Jump again.
Install Missing Multiplayer packages.
How to Fix Cloud Jump Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Cloud Jump and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Jack P Smith Customer Service
If the problem still persists, contact Jack P Smith customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Take to the clouds in this single-player 3D precision platformer! Jump over obstacles and navigate moving platforms as you make your way through the sky.
Gameplay features:
- 4 unique, hand-crafted platforming levels
- In-game collectibles
- Sci-fi soundtrack
- Offline save system
- Customizable player preferences
Cloud Jump can be played on Windows 10/11 systems. A widescreen resolution is recommended.
