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Troubleshooting 口袋异世界: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update 口袋异世界 game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run 口袋异世界 again.
Install Missing Multiplayer packages.

How to Fix 口袋异世界 Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch 口袋异世界 and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact 口袋异世界 Customer Service

If the problem still persists, contact 口袋异世界 customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

《口袋异世界》是一款二次元卡牌回合制放置游戏。全新设计的精美英雄模型，带您进入一个崭新的异世界；休闲放置的玩法，生动精彩的野外探索，让您在轻松愉快之余，仿佛置身真实的世界之中。游戏中您可以获得高星，给英雄升级、转职、穿戴装备、上阵/升级侍从，这些可以有效提高战斗力，而策略放置英雄的位置更可大幅增加胜率，助您一路闯关推图！游戏特色 ◆ 自选英雄召唤，全员欧皇 ◆ 打破传统卡牌限制，累计抽卡即可自选英雄召唤，超高爆率搭配多种抽卡方式，多种神明等你召唤，组成众神队伍！ ◆ 五大属性英雄，英雄养成 ◆ 东西方神话的创造性融合，绘聚海量精美立绘神明卡牌！符石、魔法、神器....打造你的专属众神天团！ ◆ 放置挂机护肝，一键爆仓 ◆ 一键挂机分身作战，与其他玩家组队自带经验倍速buff，扫荡推图轻松摆平！