Mermaid not working

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Published by MCG

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Troubleshooting Mermaid: How to Fix Common Problems and Isuses


    Mermaid down?   Mermaid not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Mermaid game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mermaid again.
  4. Install Missing Multiplayer packages.

How to Fix Mermaid Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Mermaid and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact MCG Customer Service

If the problem still persists, contact MCG customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



In the near future, the climate will warm, the glaciers will melt, and the last land mass will disappear, and the Earth will enter an ocean age. This catastrophic change reduced the population. In order to continue civilization, human beings started the "Merman project". On the one hand, physicists have urgently developed "concentrated oxygen", which allows the human body to move freely in water for a long time after inhaling it regularly. The side effect is that it is unable to rise to the surface to breathe natural air. Biologists, on the other hand, are studying "merman genes". Trying to engineer humans that can breathe in the deep ocean. As an executor of the Merman Project, the player experiences a series of stories as the protagonist participates in the project. · A fantasy undersea role-playing adventure game · Guided by the mission, the player can control the protagonist to dive under the sea, search for items, rescue hostages, drive submarines and chase enemies. · 3D screen, third person, free view. · Unlike normal games, players no longer move on land, but need to learn how to move underwater. · Oxygen will be consumed even if you don't move. Players need to learn how to use oxygen properly and how to replenish it. · Players can also move around freely in the game, watching coral colonies, schools of fish, sharks, underwater relics and other interesting and magnificent pictures. · There are different bubbles in the deep sea that can supply oxygen, provide acceleration, get into danger, or enter another scene. · From one scene to another, you need to pass through the undersea channel, which is full of speed and passion, and the player needs to make proper use of bubbles to pass quickly and safely. · The game also includes a thrilling Boss battle, where the player drives a submarine to fight the Boss.

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