Troubleshooting Up & Away: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Up & Away game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Up & Away again.
- Install Missing Multiplayer packages.
How to Fix Up & Away Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Up & Away and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Andrei Radu Customer Service
If the problem still persists, contact Andrei Radu customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Designed from the ground up to be a very accessible casual puzzle game, only one button is required to traverse through forty levels of increasing difficulty across four different environments.
Engage the player ship's engine to control vertical ascension and use moving platforms to gain horizontal momentum in order to clear obstacles.
Note: Mouse is required to navigate the game's menus.
