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Troubleshooting Shutter Labs: How to Fix Common Problems and Isuses


    Shutter Labs down?   Shutter Labs not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Shutter Labs game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Shutter Labs again.
  4. Install Missing Multiplayer packages.

How to Fix Shutter Labs Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Shutter Labs and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact N\A Customer Service

If the problem still persists, contact N\A customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



"What if the companion cube was a dice with abilities on each face?"... that's what Shutter Labs is. Work your way through 25 intricately designed puzzles using your trusty Shutter Cube as leverage to reach higher platforms... But keep in mind that each throw, is a dice roll, potentially causing you to swap places with your cube or you know, spontaneously combust! Solve 25 intricate puzzles designed to subvert your expectations Unlock a variety of abilities that can be used at anytime to overcome challenges Uncover a myriad of carefully placed Easter eggs Dive deep into the game's development with the included dev commentary and "Making Of Video"GMTK Game JamThis game was originally developed in 48 hours for the GMTK Game Jam 2022 where the theme was "Roll of the Dice". Later on after the Jam deadline, we spent 48 more hours to polish the experience and release it here on Steam. The original Game Jam version is included in the game's folders.

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