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Under The Moon problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Under The Moon: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Under The Moon game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Under The Moon again.
Install Missing Multiplayer packages.
How to Fix Under The Moon Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Under The Moon and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact The Pack Studios Customer Service
If the problem still persists, contact The Pack Studios customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Join Our Discord Channel!About the GameJoin Ali Kemal on his fantastic journey on the path of true love!Under the Moon is an indie adventure - riddle game. If you're a riddle enthusiast you will have lots of fun while solving riddles in game while experiencing the stylized graphics, ambient soundtracks (which are exclusive for the level that you're in) and mellow atmosphere.
