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Troubleshooting Digital Pierrot Museum: How to Fix Common Problems and Isuses


    Digital Pierrot Museum down?   Digital Pierrot Museum not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Digital Pierrot Museum game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Digital Pierrot Museum again.
  4. Install Missing Multiplayer packages.

How to Fix Digital Pierrot Museum Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Digital Pierrot Museum and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Digital Pierrot Museum Customer Service

If the problem still persists, contact Digital Pierrot Museum customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Digital Pierrot Museum is a free digital museum presenting the experience of navigating through a museum of digital and multimedia art through a virtual setting. This project is designed to give the audience a live adventure of the whole museum experience. This museum will promote digital art, contemporary art and virtual experiences. The floor plan and the architecture of the museum is devised so the audience can fully immerse in the experience, get lost, and interact. It’s an open virtual space in which multimedia artists can join our vision of making art accessible to everyone. Our goal is to promote art, technology and multimedia and to provide an open space to integrate and incorporate these mediums into the virtual experience of the museum. Using Unity Game engine and VR Virtual Reality Headsets technology to power up the museum experience, we are trying to further enhance the interactivity and the adventure of the museum for purely educational purposes.

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