Troubleshooting Find the Energy: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Find the Energy game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Find the Energy again.
- Install Missing Multiplayer packages.
How to Fix Find the Energy Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Find the Energy and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Thought Generation Society Customer Service
If the problem still persists, contact Thought Generation Society customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Find the Energy is a spin-off game to our successful Find the Birds and Find the Whales free educational games for all ages.
In Find the Energy, players choose from a male or female avatar. They then choose a place, based on an actual location, from the globe, to travel to in their solar-powered ultralight.
Once they arrive, for example, at Pincher Creek in southwest Alberta, Canada, they are greeted by a non-player character (NPC). The NPC represents local companies that are doing work regarding renewable energy development and installation in the area.
Players are taught by the NPC about green energy, such as wind power. They are shown around the area. They take photos for their photo album.
Then they collect information cards about the energy history of the area, like hydroelectricity. They also collect points, which they will use in the store to purchase (no actual currency or paid upgrades in this totally free game!) tools which will help them complete quests.
Players find the parts and then set up three wind turbines. After doing this, they connect them to the power grid and turn on the system. Then they get a charging station so they can connect it and charge their farm tractor.
Players receive rewards such as an badge and a winter pass so they can view the area in winter.
