诸神陨落 down or not working? crashes or problems?

Have an issue with 诸神陨落? Report your problem

Your Name*

First Name *

Your E-mail*

Your Message*

Troubleshooting 诸神陨落: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update 诸神陨落 game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run 诸神陨落 again.
Install Missing Multiplayer packages.

How to Fix 诸神陨落 Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch 诸神陨落 and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Genesis Studio Customer Service

If the problem still persists, contact Genesis Studio customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

※客户服务※客服QQ：2129750766，添加即可领取：精美时装礼包。本作是一款魔幻战争类大型多人在线角色扮演游戏。玩家可以在游戏中通过任务、副本、活动提高等级，获得装备、道具，以此提升自己的战斗力，来阻止邪恶势力的入侵，平息战争，保护人类家园。通过游戏，培养了玩家的责任感、正义感、团队合作和永不言败的精神，使玩家深刻体会到和平的珍贵。【游戏特色】1. 自由交易道具自由交易，每个人都有可能成为一方巨贾，为玩家开放自由的交易系统，打破传统的游戏体验，提供公平的游戏环境。2. 对战系统万人攻城，血战到底。经典还原热血攻城玩法，万人同屏奋战，让你回到那个激情的青春岁月，用无限PK去捍卫你们的荣耀！3. 社交系统怀念一人有难，八方支援的兄弟义气？本作方便快捷的好友、帮会系统帮你找回兄弟情义，多维度大范围的pvp内容将带给你无与伦比的游戏体验。