Troubleshooting The Rack: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Rack game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Rack again.
- Install Missing Multiplayer packages.
How to Fix The Rack Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Rack and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Pixel Works Ltd. Customer Service
If the problem still persists, contact Pixel Works Ltd. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The Rack is the world's most innovative social hub to play 8-Ball/9-Ball in virtual reality. With the realistic ball and table physics, you can put your real-life skills to the test! Whether you're an aspiring VR Pool professional or seek a more casual lifestyle, there is sure to be enough to keep you busy!
Consider yourself a pool shark?
Why not participate in one of the many tournaments, and take home the title!
Or perhaps you are more of a collector, earn coins, to build your arsenal of cues and cosmetic accessories.
