The Unearthened down or not working? crashes or problems?

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Troubleshooting The Unearthened: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update The Unearthened game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Unearthened again.
Install Missing Multiplayer packages.

How to Fix The Unearthened Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Unearthened and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Retro Box Game Studio Customer Service

If the problem still persists, contact Retro Box Game Studio customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

You arrived at Taichin XI, one of the moons of the planet Teptes, looking for rare resources. You've soon discovered that you are not alone. The mining operations have disturbed the insectoid aliens living deep underground and they are coming for you. Deploy automated defenses and prepare for the nightfall. Defend your HQ at all costs.Can you prepare the right strategy to survive? or will you succumb to the relentless onslaught of the horde?Build tech plants and unlock powerful end game turrets to deal with the toughest of the horde.The Unearthened is a classic Idle tower defense game where the player builds turrets to defend his base from the attacking alien hordes.The player needs to build and develop a sustainable mining base that can generate enough profits to build defenses.9 Different types of turrets.5 Different types of buildings.16 enemy typesTough bosses 80+ Techs to research and unlock. Basic base building and management.In game achievements that actually are useful in unlocking powerful permanent upgrades for turrets and buildings. (yet to be implemented)Randomly generated map making the game fresh every new start. (yet to be implemented)