N0va Desktop down or not working? crashes or problems?

Reported Problems

by daedoo

Mar 22 2025

No image shown on desktop after windows updated.

Have an issue with N0va Desktop? Report your problem

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Troubleshooting N0va Desktop: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update N0va Desktop game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run N0va Desktop again.
Install Missing Multiplayer packages.

How to Fix N0va Desktop Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch N0va Desktop and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact COGNOSPHERE PTE. LTD. Customer Service

If the problem still persists, contact COGNOSPHERE PTE. LTD. customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

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