Firefly Studio not working

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Published by 杭州美登科技股份有限公司

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Troubleshooting Firefly Studio: How to Fix Common Problems and Isuses


    Firefly Studio down?   Firefly Studio not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Firefly Studio game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Firefly Studio again.
  4. Install Missing Multiplayer packages.

How to Fix Firefly Studio Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Firefly Studio and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact 杭州美登科技股份有限公司 Customer Service

If the problem still persists, contact 杭州美登科技股份有限公司 customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Firefly Studio is a Virtual YouTuber software. In addition to supporting model import and motion capture, the software also provides beautiful and powerful 3D scenes for users to use. In the 3D scene, operations such as lighting control, screen control, etc. can be performed to make your virtual image more realistic. What can be done? - 3D scene: Provides built-in beautiful and powerful scenes and can be manipulated, such as activity room (supports whiteboard output control, photo frame output control, lighting control, time control, etc.), stage (supports output control of both sides of the screen, multiple groups of lighting controls) Wait) - Model import: Supports 3D (VRM) and 2D (Live2D, paid DLC) model import, and supports operations such as moving, zooming, etc. - Facial capture: With iOS devices that support ARKit, high-precision facial motion capture is performed and presented on the model in real time Contact us If you have any questions or ideas in use, you can join our QQ group: 672728738 to communicate

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