Are you having issues with the game? Select the problem you are having and send feedback to InsVolcStudio
汉字大冒险 problems reported in the last 24 hours
Most Common Problems
Have an issue with 汉字大冒险? Report your problem
Troubleshooting 汉字大冒险: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update 汉字大冒险 game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run 汉字大冒险 again.
Install Missing Multiplayer packages.
How to Fix 汉字大冒险 Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch 汉字大冒险 and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact InsVolcStudio Customer Service
If the problem still persists, contact InsVolcStudio customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.