The Neverland of the Mountain and Sea down or not working? crashes or problems?

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Troubleshooting The Neverland of the Mountain and Sea: How to Fix Common Problems and Isuses

The Neverland of the Mountain and Sea down?

The Neverland of the Mountain and Sea not working

Common fixes:

Clear the Cache of Your PC or Console
Update The Neverland of the Mountain and Sea game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Neverland of the Mountain and Sea again.
Install Missing Multiplayer packages.

How to Fix The Neverland of the Mountain and Sea Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Neverland of the Mountain and Sea and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Magenta Factory Customer Service

If the problem still persists, contact Magenta Factory customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

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